Upgrade your support to professional level.
The Professional Support Plan provides faster responses, more tickets, and expert help for customization and performance — ideal for growing marketplaces that need reliable, ongoing technical management. (Cancel anytime)
Dokan Professional Support
€ 199.00 / month
Description
As your marketplace grows, so do its technical demands.
Our Dokan Professional Support Plan provides enhanced assistance and proactive monitoring to ensure your platform delivers the best experience for both vendors and customers.
💼 Everything in Basic, plus
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Speed & performance optimization
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Vendor dashboard & layout tweaks
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Minor design and customization fixes
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Error-log and uptime monitoring
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Dokan vendor/customer general query assistance
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Plugin and theme compatibility adjustments
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Monthly maintenance report
🕒 Support Details
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🎟️ Ticket Support — within 24 hours
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📧 Email Support — within 24 hours
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📂 Up to 10 support tickets per month
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💬 Basic Live Chat (during business hours)
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📞 2 scheduled calls per month
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⏰ Sunday off
💳 Subscription Terms
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$199/month — cancel anytime
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Flexible and scalable as your site grows
🚀 Perfect for medium-sized marketplaces seeking faster, hands-on technical support and performance optimization.
